Instructional Services Division

Cheryl Greathouse, Division Director
Wanda Freeman, Division Secretary
Phone: (478) 993-4263
Fax: (478) 993-4647

GPSTC’s Instructional Services Division (ISD) supports the Training Center through superior customer service; innovative curriculum development and delivery; creative problem solving; exceptional project management; facility coordination, student and agency registration, records management; and, secure, reliable, and integrated technology solutions. ISD is comprised three sections: Curriculum Services, Technical Services, and Student Services.

The Curriculum Services section provides research and development for basic, advanced and specialized training courses in both online and classroom-based training formats. Maintenance and approval of all Master Course files are handled through Instructional Services and the division serves as liaison with the Georgia Peace Officer Standards and Training Council and with the Georgia Fire Standards and Training Council for course approvals. Additionally, the section develops and delivers emergency communications and instructor training courses.

The Technical Services section supports the delivery of training and the business operations of the Training Center. All technical aspects of the Training Center are managed through this section. The section supports audio-visual equipment used in the delivery of training. All requests for audio-visual support should be submitted to [email protected] Additionally, the Print Shop is maintained through this section. The Print Shop prints training material used in classroom instruction. Request for printing should be submitted to [email protected]

The Student Services section is comprised of three areas of operation: Registration, Facilities and Scheduling, and Front Desk Operations. The Registration section manages class rosters, student disposition entry, credit assignment, and the retention of training records. Facilities and Scheduling coordinates and assigns facility reservations/usage for training courses, meetings, and other eligible events held on the GPSTC campus. Front Desk Operations serves as the primary point of contact for lodging, meal tickets, Memorial sales, mail room services, and general customer service for students, staff, and visitors.